Privacy policy

Privacy Policy

Last updated: 28 August 2025

This online store is operated by Service Leverandøren AS (Company Registration No. 936 026 087), marketing products under the brand Nordic Smart. The store is built on the Shopify platform, including all related information, content, tools, features, products, and services (the “Services”) in order to provide you, the customer, with a tailored shopping experience.

Nordic Smart products are offered through Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal data when you use, visit, or make a purchase through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal data.

Please read this Privacy Policy carefully. By accessing or using the Services, you confirm that you have read and understood how your information is collected, used, and disclosed as described herein.

Personal Data We Collect or Process

When we refer to “personal data,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal data does not include anonymized information that cannot reasonably identify you.

Depending on how you interact with us, where you live, and as permitted or required by law, we may collect and process the following categories of personal data:

Contact Information
Name, address, billing address, shipping address, phone number, and email address.

Financial Information
Credit card details, debit card details, payment information, transaction data, account numbers, payment confirmations, and other payment-related information.

Account Information
Username, password, security questions, preferences, and settings.

Transaction Information
Products viewed, added to cart, purchased, returned, exchanged, or saved, as well as transaction history.

Communication Information
Information provided when contacting customer service or submitting inquiries.

Device Information
IP address, browser type, device identifiers, network information, and other technical identifiers.

Usage Information
Information about how and when you interact with the Services.

Sources of Personal Data

We may collect personal data:

Directly from you
When you create an account, place an order, contact us, or otherwise provide information.

Automatically through the Services
Via your device, cookies, and similar technologies when you use our website.

From service providers
When they collect or process personal data on our behalf.

From partners or other third parties

How We Use Your Personal Data

We may use your personal data for the following purposes:

To Provide and Improve the Services

Including processing payments, fulfilling orders, managing accounts, handling returns, remembering preferences, and personalizing your shopping experience.

Marketing and Advertising

To send promotional communications via email, SMS, or other channels, and to display relevant advertisements based on your activity.

Security and Fraud Prevention

To authenticate accounts, ensure secure transactions, detect and prevent fraud, and protect our Services.

Communication

To provide customer support and respond to inquiries.

Legal Compliance

To comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights.

Disclosure of Personal Data

We may disclose personal data to:

  • Shopify and service providers (payment processing, shipping, IT, analytics, etc.)

  • Marketing and advertising partners

  • Third parties with your consent

  • Authorities where required by law

  • In connection with business transfers or restructuring

Relationship with Shopify

Shopify hosts our Services and processes personal data necessary to operate and improve the platform.

Data submitted to the Services may be transferred to Shopify and third parties located outside your country of residence.

For more information, see Shopify’s Privacy Policy:
https://privacy.shopify.com

In certain cases, Shopify acts as an independent data controller for advanced platform features.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Data

The Services are not intended for children under 15 years of age in Norway/EU. We do not knowingly collect personal data from children under 15.

Data Security and Retention

No security system is completely secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Resolving disputes

  • Enforcing agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Request data portability

  • Object to processing

  • Withdraw consent

You may exercise these rights by contacting us.

We may need to verify your identity before fulfilling a request.

Complaints

If you believe we have processed your personal data unlawfully, you may contact us. You also have the right to lodge a complaint with your local data protection authority.

For EEA residents, see the list of authorities here:
https://edpb.europa.eu

International Transfers

Your personal data may be transferred outside your country of residence.

Where required, we rely on Standard Contractual Clauses or equivalent safeguards when transferring data outside the EEA or UK.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Service Leverandøren AS
Åsa-Tors Vei 18A
1746 Skjeberg
Norway

Phone: +47 469 25 236
Email: post@nordicsmart.eu

Under applicable data protection laws, we are the data controller for your personal data.